For your convenience and security, Loan Express has set the answer to the security question for your e-Transfer to something you will already know. We have designed it to be easily recognizable to you without needing prior notification. Therefore, the answer to the security question will be familiar and related to your interaction with Loan Express. You do not need to contact us in advance to find out the answer. Simply attempt the e-Transfer deposit, and the answer should be readily apparent to you
I have an issue with the e-transfer password.
If you have entered the security question answer incorrectly multiple times and been locked out of depositing your e-Transfer, or if you are still unsure of the answer, please contact our support team for assistance. You can reach us by emailing help@loanexpress.ca. Our team will be able to help you resolve the issue and access your funds.