If the email address associated with your e-Transfer is linked to a closed or inactive bank account, the transfer may be delayed. In this case, please contact us at help@loanexpress.ca so we can attempt to cancel the e-Transfer. You must also contact the bank where your old account was held and request they reject the e-Transfer. Additionally, ensure you have disabled e-Transfer auto-deposit for the old account and enabled it for your current bank account.
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