Payday Loan Questions

  • What is a Payday Loan?

    A payday loan is a short-term loan paid-off on your next payday.

  • How fast can I have my money?

    Upon approval, you can have your cash advance in minutes!

  • How can I apply for a short term loan from Loan Express?

    At Loan Express, we are committed to serving our customers. We offer a couple of convenient ways to apply for an online payday loan. It’s as easy as hitting Apply Now and filling out an application, or if you prefer, you can call us at 1.800.973.8033 and we will help you with your application and answer any questions you may have.

  • How can I get my cash advance?

    With Loan Express, we have fast and convenient methods to get a cash advance: The Loan may be delivered by way of direct deposit, email money transfer, or deposited into a virtual wallet account which can be accessed via a bank card.

  • What is the PAY DAY criteria?

    • You must be 18 years of age or older
    • You must have a bank account open and in use for at least 30 days.
    • You must have an established income that is on Direct Deposit.

  • What is a virtual wallet?

    A virtual wallet is a type of banking account that can be accessed via a debit card. The debit card is accepted at any interac machine in Canada and more than a million Cirrus machines worldwide.

  • How does Loan Express work?

    Loan Express provides a short term cash advance to our customers that find themselves a little short until their next payday. On the agreed upon repayment date, the total loan amount (including the disclosed fees) is repaid by automatic direct debit from the borrower’s bank account.

  • What types of income are eligible for a payday cash advance?

    • Child Tax Credit
    • Pension, Disability, and most other Government benefits that are paid on a regular basis.
    • If employed full time for more than 2 months, please apply to see if you qualify. Some incomes do require proof of up to 6 months. If you have been employed under 2 months, please wait until you hit the 2 month milestone before applying

  • Can I have more than one loan?

    We do not lend out more than one loan per customer at a time, but once your loan is repaid in full, you may borrow again once the bank has cleared your payment, or if you are a Manitoba resident, you have waited 7 days from date of payment.

    We do not reject a customer who has open loans with other payday loan companies (except where prohibited by law).

  • Can I cancel an online Payday Loan?

    You can cancel a payday loan, a cancellation form is included with your contract, or you can click cancellation form to view a sample form.

  • What if my question is not answered here?

    If you have further questions about how an online payday loan, or short term loan works, feel free to contact us directly. Our customer service representatives would be glad to help you.